Toyota Corolla Cross Recalled Due to Software Issue

Toyota vehicles, including the popular Corolla and Corolla Cross Hybrid, are known for their reliability. However, even trusted manufacturers like Toyota occasionally face issues that lead to safety recalls. One recent recall involves the 2023-2024 Corolla Cross Hybrid due to a problem with the skid control electronic control unit (ECU) software. This defect can result in reduced braking force and a temporarily hard brake pedal, significantly increasing the risk of accidents.

If you’ve purchased a Toyota Corolla Cross Hybrid in California, you may wonder whether this issue qualifies your car as a lemon under California’s Lemon Law. The answer depends on the nature of the defect, how it affects your vehicle, and the manufacturer’s ability to repair it. 

Recent Issues with the Toyota Corolla Cross Hybrid

Toyota recently issued a recall for an estimated 42,199 Corolla Cross Hybrid vehicles due to a software issue in the brake actuator assembly. While Toyota has addressed the problem with a free software update, this defect raises concerns about the vehicle’s safety and reliability.

Toyota Corolla Cross Hybrid Recall by the Numbers

Understanding the scope of the recall and its impact can help you determine if your Toyota qualifies for Lemon Law protections:

• 42,199 Corolla Cross Hybrid vehicles recalled in the U.S.;
• 45,167 Corolla Cross units sold in the first half of 2024;
• 17,129 hybrid models sold during the same period; and
• 3,308 fatalities were reported nationwide due to distracted driving in 2022, highlighting the importance of addressing safety defects.

These numbers demonstrate the widespread nature of Toyota’s recall and its potential implications for owners across California.

Skid Control ECU Software Issue

The issue with the Corolla Cross Hybrid centers on faulty software in the skid control ECU. This defect can impair the vehicle’s braking performance, particularly during cornering when the brake pedal is applied.

• Key Details of the Recall:
  • Affected vehicles were produced between June 1, 2022, and September 10, 2024;
  • Toyota has instructed dealers to update the software at no cost to owners; and
  • Notification letters will be sent to owners from November 5 to November 19, 2024.
• Safety Concerns:
  • Drivers may experience a hard brake pedal, reducing braking force; and
  • This increases the risk of crashes, especially in situations requiring quick braking.

If you own an affected vehicle, it’s critical to ensure that the software update is applied promptly to mitigate these risks.

A Guide to Toyota Corolla Cross Software Issues Infographic

Common Toyota Defects Highlighted in Recalls

Toyota vehicles have faced a range of defects over the years, some of which may qualify as lemon law cases if not adequately resolved. 

Brake System Defects

Beyond the recent skid control ECU software problem, other Toyota models have experienced brake system defects, including faulty brake pads that cause excessive wear and issues with brake fluid pressure that reduce braking efficiency.

Electrical System Malfunctions

Toyota vehicles have also faced recalls for electrical problems, including infotainment system failures that disrupt navigation and safety features, as well as faulty wiring that can result in short circuits or even vehicle fires.

Powertrain Problems

The powertrain in Toyota vehicles, including the Corolla, has been associated with issues such as transmission slipping or failing during normal operation and engine stalling caused by software or mechanical defects.

These defects can lead to unsafe driving conditions and significant repair costs, especially if the manufacturer does not address them promptly.

How California’s Lemon Law Protects Toyota Owners

California’s Lemon Law provides strong protections for consumers who purchase defective vehicles. If your Toyota experiences persistent issues that the manufacturer cannot fix, you may be entitled to a refund or replacement.

What Qualifies as a Lemon?

Under California law, a vehicle may be considered a lemon if:

• The defect substantially impairs the vehicle’s use, value, or safety; and
• The manufacturer has made reasonable repair attempts without resolving the issue.

Defects commonly covered by Lemon Laws include safety-related issues like faulty brakes or steering, recurring electrical system failures, and engine or transmission problems that interfere with the vehicle’s normal operation.

Steps To Take If You Suspect Your Toyota Is a Lemon

To protect your rights, follow these steps:

• Keep detailed records of all repairs and communications with the manufacturer.
• Request and retain copies of all repair invoices and work orders.
• Consult with an experienced Lemon Law attorney to evaluate your case.

Taking these steps ensures you have the necessary documentation and support to build a strong case and pursue the resolution you deserve.

Has Your Toyota Turned Out to Be a Lemon?

If you own a Toyota and are concerned about the safety and value of your vehicle in the wake of the most recent Corolla recalls, reach out to Wirtz Law APC to learn more about your legal rights and what you can do to pursue financial compensation from Toyota. At Wirtz Law APC we’ve assembled an expert and dedicated team of Lemon Law attorneys who have an in-depth understanding of state consumer protection laws. We offer free consultations to all prospective clients and will not collect a fee for our services unless we’re able to recover compensation on your behalf. To learn more and to schedule a free consultation today, give Wirtz Law APC a call at 858-259-5009. You can also connect with us through our secure online contact form.